Can you please help? This appears to be a bug - I have tried just about all of the suggestions out there and absolutely nothing worked. That is until I came across a solution posted on a forum, which I have been unable to find again to post a 'thank you'. Click the 'Forward' link. In the new mail that is created the original email will appear. Close the forwarded email and the mail body will then show in the originally received mail. Not a very elegant solution, but saves hours of re-installing, or standing in the corner of the room with one foot in a bucket of iced water whilst pointing north and all the other suggestions out there.
Had the same issue. The Download Messages and Pictures link would not work. Another support page suggested the following: Close the Mail app, go to Windows Settings gear icon , click on Apps, choose the Mail and Calendar app from the list, click the Advanced Options link, and then click the Reset button. When I reopened the app, this did the trick for me. Sign up to join this community.
The best answers are voted up and rise to the top. Stack Overflow for Teams — Collaborate and share knowledge with a private group. Create a free Team What is Teams? Learn more. Windows 10 Mail - won't show full email "Download messages and pictures Ask Question. Asked 6 years, 2 months ago. Active 1 year, 4 months ago. Viewed 18k times. Improve this question. Add a comment. Active Oldest Votes.
This worked for me, so I have posted it here in the hope it will help others too. Improve this answer. Giles Beckley Giles Beckley 21 2 2 bronze badges. This solution just works. Thank you Giles for this simple yet working tip. On MS Technet website they say it's a bug and the solution is to reset the mail app!
This used to work until recently, but unfortunately as of today June , this doesn't seem to do the trick anymore. Once again, Microsoft fails at something spectacularly simple. Robert Robert 1. Go to settings General and turn off Smart Screen filter. All emails then worked fine for me.
Dave B Dave B 1. Appears to be some sort of sync issue but it is using a lot of memory and causing the computer to run slower. Did a bit of internet searching and have noted the same problem stated by others but the limited fixes either don't work or the prescribed steps are not available to me? Any help is appreciated. Posted on Jan 9, PM. Mar 13, AM in response to dougcampb In response to dougcampb. I was experiencing this issue as well across four machines in my office.
Over 30GB were unnecessarily being downloaded daily. Neither Apple nor G Suite email provider support was able to offer any meaningful solution. What I eventually discovered was the issue is linked to the setting under mailbox behaviors to store drafts on the server.
Changing this to store drafts "on my mac" and restarting Mail resolved the issue for me. I hope this is useful to others suffering from this issue, of which there seems to be many. I'm not sure if this is an issue with G Suite or with Mail, or maybe a combination of both. Interestingly personal gmail accounts don't seem to be affected. Mar 13, AM. Feb 24, AM in response to dougcampb In response to dougcampb. If there are a lot of drafts you have to repeat the last two steps several times.
This seems to have fixed the "constantly downloading" issue for me. Also interesting: The drafts folder is kept "clean" since then. No more old versions of mails I already sent.
Feb 24, AM. Jan 22, PM in response to dougcampb In response to dougcampb. I have had a very similar issue I reported this to Apple on the 4th of December , and after speaking with many support staff at Apple Care, we still as of today 23 Jan don't have a solution.
For us, it's having a financial impact as we are going over our data allowance as we are using wireless 4G in our office, and in Australia, these are limited Plus it's cost us the time we have spent trying to fix the issue with Apple. The issue is, Apple doesn't know how to fix it, otherwise, we wouldn't be here talking about it almost 2 months later. For everyone's information Apple tried to insinuate that it was a Google Gmail issue I then discussed this with Google and they said that it can't be and gave me a number of reasons why it isn't their issue.
The one thing that they told me to do to isolate the problem was to use the same accounts on a different mail client, and if the problem did exist after doing that, then perhaps the issue may be with Gmail and the settings. So I did the exercise and put all the accounts into Outlook for Mac After spending about 24 hours syncing across all accounts, Outlook was stable. I then had both mail clients running for a few days and took screenshots of the activity monitor to show how much data was being used by each program.
And I mean I took a lot of screenshots This proved the issue was with Apple Mail and not with Gmail. After doing all this, I was told to delete all accounts from Apple Mail and to reinstall them manually without the Google prefixed settings. I did this and again after it fully synced, we keep having the same issue.
So 6 days ago 17 January , I again contacted Apple via email asking for them to call me or respond to my problem, but as yet, I have not had a reply. Does anyone know what's going on? Jan 22, PM. Mar 19, AM in response to ohne22 In response to ohne Seems to have worked: Logged into Gmail web interface and clearing the draft messages seems to have worked for me.
I had hundreds in there. Previously, I was getting about messages constantly downloading previously over the last few months. Gmail, Yahoo Mail all viewed through Apple Mail client. Mar 19, AM. Page content loaded. Jan 10, PM in response to dougcampb In response to dougcampb. Jan 10, PM. Just wanted to say I have the same thing. Noticed it just recently, some days after upgrading to High Sierra. Checked CPU usage by Mail, it is low so that is not a concern here. But baffling.
Feb 6, PM. Feb 11, PM in response to marten berkman In response to marten berkman. Essentially, they will then try and push Apple for a remedy. Worth a shot. Feb 11, PM. Feb 11, PM in response to dougcampb In response to dougcampb. MacBook Pro. Since High Sierra Constantly taking up more of my 1TB flash drive. And exceeding my monthly 50GB of internet allocation. Feb 17, PM in response to drah In response to drah I was actually installing the yahoo account when this started, then I went to check my other Mac and there was with the same problem, always downloading emails, thousands of emails non stop.
I thought it could be because of iCloud but the Mail program was not included in iCloud, I didn't do it because it would take too much space on the server and I didn't have that space. No extra storage. Conclusion, I have been busy for about 3 days for many, many hours doing research on google to find a solution, so far nothing worked, it was messy I can say! I managed to stop the downloading but then it wouldn't receive email, only send.
Also had the situation that it would stay offline giving Authentication Failed, had Login Failed, etc Feb 17, PM. I have this issue. I have Yahoo and Gmail accounts. Always downloading s of email. Never stops even when I don't have new mail. Looking for solution.. Feb 22, AM. Feb 22, AM in response to garywi In response to garywi.
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